News & Events
March 25, 2020- We are still open to reduce the pressure of orthopedic needs on hospitals
Hello to all of our wonderful clients. We hope you are all remaining healthy and well. We just wanted to update you on Freedom’s status after Governor Evers’s “safer at home” request. We continue to remain open as indicated in the prior email you received from us. We have many patients who are in need of essential care and we remain committed to supporting the health care needs of our patients. This is our commitment to health care professionals.
We continue to follow the guidelines recommended by the CDC to keep our respective clinic locations clean. We continue to maintain social distancing at our clinics due to our private rooms, as well as our curtained treatment rooms.
We are writing to share a memorandum from the US Department of Homeland Security issued on the list of essential infrastructure workers (see page 5 of the memorandum). It may be argued that it is our duty to continue to care for our patients’ physical therapy needs during this time of crisis.
The guidance from the memorandum states that:
If you work in the critical infrastructure industry, as defined by the Department of Homeland Security, such as healthcare services and pharmaceutical and food supply, you have a special responsibility to maintain your normal work schedule.
If your clinic is able to practice within the recommended CDC guidelines and follow your local government mandates, consider that community-based physical therapists assist in keeping people healthy. According to Dr. Matos, an expert in biologic surety and the management of select agent programs at federal facilities:
Physical therapists are essential in flattening the curve of the COVID-19 pandemic. They play a key role in keeping people they can help out of the doctor’s offices and ER’s. This will not only free up the medical teams to treat those impacted by COVID-19 but also limit the exposure of those seeking the care of the physical therapist.
Dr. Matos is an advisory group in Chemical, Biological, Radiological, and Nuclear Defense. Dr. Matos has experience working with the Armed Forces Health Surveillance Center, Department of Defense Global Emerging Infections Surveillance and Response System, and the CDC. He has served as a public health emergency officer for 14 Department of Defense installations and has participated in multiple disease and epidemiologic investigations. Dr. Matos has received extensive training in risk communication in a public health emergency and in exposure investigations.
As always thank you for support and loyalty over these 25 plus years of serving our respective communities. We wish you all well and good health during this incredibly challenging time.
Update on 3/18-
Over the past few weeks, it’s become clear that the world is facing an unprecedented challenge. Like you, we are deeply concerned and want to do what we can to help keep our communities, our clinics, and our families safe and healthy.
On behalf of Freedom Physical Therapy Services, I wanted to send a personal note to you to let you know how we are responding to the situation. We are humbled by your loyalty, and we take our responsibility to our customers and our employees very seriously.
At Freedom, we have always had strict cleaning procedures throughout the day as well as specific procedures for cleaning between patients. We continue to have in place our procedures of maintaining a clean clinic, cleaning all surfaces after each patient, performing proper and thorough hand washing, and having hand sanitizer available throughout the clinics for everyone’s use. We will also increase our frequency of cleaning at our clinics, especially in the common areas and restrooms. We recognize this is a serious situation and we also value your feedback so if you see areas or processes that you feel need attention, please let us know.
As our employees interact with customers and the general public, we are working hard to educate each other on continuing to practice good hygiene. We have also instructed staff to stop handshaking and use other means of non-contact greeting, so please do not take offense. Staff will know to stay home if they have symptoms consistent with what the CDC has indicated. We have put on hold any in-person company meetings and will be doing these remotely as needed with the technology we have at hand.
For more information on the current CDC recommendations for illness prevention, please use this link. We do ask you to postpone or cancel your appointments if you feel unwell, experience cold, flu-like symptoms or have a fever over 100 degrees. We also ask for your patience and understanding as we all move through this uncharted territory. Like you, we are trying to keep perspective amidst the innumerable business, school and event closures and the impact this will have on us all. We will keep you updated as to any changes that might affect you.
We know that your progress towards achieving your goals is critical and want to be sure you continue your progress towards those goals. As always, we are here to support you and look forward to continuing to be a partner in your overall health.
All that to say, we are still open and still taking patients while adding extra cleaning and health protocols. We hope that you appreciate we have always had private rooms at each clinic, in addition to curtains between each of the open gym treatment tables, with appropriate spacing that has been indicated by the CDC.
From my staff and myself, we wish you all well during this challenging time. Thank you for your continued support.
Women’s Night 2020
Tuesday May 5, 2020, 6-8 PM
Menopause: PTs Help to Ease ‘The Change’
Featuring Nina Olson in the section about “Sexual Dysfunction”