Are you interested in having telehealth appointments at Freedom when you can’t come in to see your Therapist in person? Here is how you can make that happen.

What you will need for Telehealth:

  1. A phone, tablet, or computer equipped with a microphone and camera
  2. Have Chrome or Firefox downloaded and available to use on your device
  3. Preferably, you have space where you can set down your device and perform movements the Therapist can see through the webcam.

Step 1: Call to make an appointment.

Reserving your time for an appointment hasn’t changed. Either fill out an appointment request form or call the clinic where your Therapist treats and have the receptionist schedule you for an appointment. When the front desk contacts you, make sure they have an updated email address on file.

Step 2: Click the link in the email from the Therapist

Just before your appointment time, look for an email from your Therapist. Click on the link in your email, and it will take you to the online waiting room through a website called Your Therapist will be with you at the start of your appointment time.

Step 3: Enjoy More Freedom!

In regards to insurance coverage for telehealth, insurance companies are expanding coverage for telehealth services due to COVID-19. We are doing our best to check benefits on telehealth on a case by case basis. Please contact your insurance company to understand your benefits for telehealth under the care of PTs and OTs. For any questions, please feel free to contact us at (414) 352-2082.

Personal Trainer and Patient Relations Specialist at Freedom Physical Therapy Services
B.S. Biology
Brady manages patient relations and is a personal trainer at Freedom. He also coaches hockey at the Ozaukee Ice Rink and for Homestead High School.